Latest Posts

Are you prepared fro the holiday shopping rush?

October 14, 2014

Thanksgiving has come and gone and that means that the Holiday Shopping season is drawing near! Make sure that you have all the consumables your shop needs to make it through. Contact CRS today to order your till rolls, stickers and tags so you have everything you need to make you sure holiday shoppers have the best possible holiday ...

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7 Steps to a Customer Driven Selling Strategy

September 29, 2014

Are you a WEALTHY Retailer? Yes, then you believe systems define outcomes and the need for a selling system strategy on your sales floor is paramount. So what is a selling system? It is a consequential set of actions and reactions that ensure EVERY customer who enters your store gets the highest level of care and service no matter who ...

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How to Set Up a POP UP Shop

September 22, 2014

Pop-up Store Part 2: The Check List

So you have decided a pop-up store is right for your business, now it is time to consider the key requirements.

Lets look at the 5 things to remember when planning and preparing a pop-up store, in no particular order:

  1. SMILE

    No matter how tough the event is on you, your staff ...

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Knowing Your Retail Pro Software

September 17, 2014

Did you know that as part of your Silver or Platinum Retail Pro Software membership you get access to online video training with My Retail Pro TV? This resource is excellent, as it allows you to learn at your pace, and when it’s convenient for you.

If you’re more of a reader, there’s a complete set of documentation available ...

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Retail Sales Tip - Ask the Right Customer Needs Questions

September 1, 2014

Ask the RIGHT questions to find out your customers’ needs and you’ll get the answers you are really looking for.

In my last blog post we talked about 7 tips for sales success. Number 3 was Asking the Right Questions: Most salespeople do not ask the right types of questions, even when they prepare questions prior to the sales opportunity, ...

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Self Analysis: Should I do a POP UP store?

August 25, 2014

Self Analysis: Should I do a POP UP store?

What is a pop-up store, anyway?

A pop-up store is a temporary retail location, usually opened for a short period of time to support a specific promotion or niche. Retailers can use pop-up stores to create an new a different experience for their customers, and to raise awareness of their ...

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The Sales Success Formula

August 11, 2014

7 tips to help you increase your performance in each of the sales success factors.

While the formula is the simple part - Opportunities x Closing Ratio x Average Sale = SALES - you should also take note of the following tips for success:

  1. Building the “Buyer-Seller” Relationship: You need to develop a better understanding of the buying process ...

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Customer Acquisition: How Much Are You Paying For New Customers?

July 14, 2014

If you have ever watched Dragons Den, you are aware the consequences if you don’t know your numbers. If Kevin O’Leary catches you ill-prepared you are going to make some very entertaining television to watch.

One of the questions he asks pitchers is their customer-acquisition cost. This is the average cost to gain a new customer. Typically, this is something ...

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Three Ways to Save Money and Help Save the Season

July 7, 2014

So you’ve hit the mid-point of your year, you’ve just come through what was supposed to be one of your busiest times… a time when you should be “bringing home the bacon”. You can usually take some comfort in that. But, for some retail businesses it isn’t so comfortable this year. The months that were supposed to help you “catch ...

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Should you be Using a Retail POS Software System? - CRS

June 24, 2014

What is the Point of Point of Sale?

A truly good retail POS system can not only measure and drive sales, but can also work in tandem with sales forecasting and planning to drive long term profitability in your retail business. Measuring data from your point of sale system is the secret sauce in a long-term sustainable retail business ...

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