Improve your Customer Interaction

Kirsten Hynds Tips and Tricks
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“Can I help you?” is a common greeting when entering a store. What is the difference between this and “Thank you for coming in! What brings you here today?”.  What tells us more about the customer’s needs? Which gives the customer that experience they remember? The art of the opening line in the sales process should…

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Looking for Your Perfect POS System? Here are 4 Things to Consider

Kirsten Hynds Business, Company, POS Systems, Products
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Wanted: The Perfect POS System Ask any successful retailer and they will tell you how important it is to find the right POS system for your business. But where do you start? How do you find that perfect POS system for your business? Easy! Just follow these 4 steps and get that important to-do checked…

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Recalculating Retail Profitability through Cash Flow

Dan Holman Business, Tips and Tricks
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“Where did my cash go?” Raise your hand if you’ve ever been left wondering where your cash went after reading your year-end Profit & Loss (P&L) statement. If this situation sounds familiar, don’t worry—you’re not alone. P&L statements show profit, but do not tell the whole story about your cash, which is an important indicator…

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