Customer Relationship Management

You don’t need separate email marketing or customer relationship software when you purchase LightSpeed. Customer loyalty discounts, personalized gift cards, and integrated sales histories are already part of LightSpeed’s retail-optimized software suite.

Personalize Customer Service with LightSpeed

LightSpeed’s customer section lets you track everything about a customer, including multiple phone numbers, addresses, contacts, purchase history and customer photos. Assign a particular salesperson, tax code, default language, and automatic pricing levels specific to each customer.

LightSpeed lets you add notes to a customer profile and flag them for review so they show up in the LightSpeed Tracker as to-do items to follow up on. Get an accurate view of customer credits and overdue balances, allowing you to keep your bottom line on track.

Find Customers Easily

Advanced Customer Find and the Customer Browser give you multiple ways to find customers easily and quickly using different search items.

Customer-Focused Pricing and Discounts

Win and retain loyalty with automatic customer-based pricing and quantity discounts.

Quickly Organize Email Blasts and Mailings

Create marketing groups and organize email blasts and mass mailings with LightSpeed.

Seamless Integration with Frequently Used Applications

LightSpeed integrates with iCal, Google Maps and Skype allowing you to schedule appointments, see where your customers are distributed on a map, and call them with one click using Skype.

LightSpeed automates customer relationship software to the point where it feels like part of your regular workflow rather than just another task. Contact us to find out how we can make your store run more smoothly with LightSpeed.