Support and Training

LightSpeed is designed to be instantly familiar to anyone who has ever used a Mac, iTunes, an iPhone, or any Apple device. To step through the LightSpeed training process, LightSpeed has put together a huge online training site which includes videos and webinars. These resources will help you complete employee point of sale training in no time, reducing your overall training costs.

POS Support at the Speed of Light

If you need assistance while using LightSpeed, there are easy-to-use help features built into LightSpeed and an extensive online help section. In addition to the readily available in house experts at Canadian Retail Solutions.

All user licenses can be sold with a 12 month LightSpeed support and upgrades subscription which allows you to also contact the software developer with any questions you may have about the software. There are also online forums where support inquiries are often answered.

Access to LightSpeed Upgrades

Your support and upgrades subscription covers any software upgrades that LightSpeed puts out in a 12 month period to software and modules that you’ve purchased. We strongly recommend that a support and upgrades subscription is maintained for the best LightSpeed experience. This subscription is designed to be as inexpensive as possible while still maintaining a high level of quality service for our clients.

Customized Training for Your Unique Needs

We know that your store doesn’t fit into a neat little box when it comes to training. That’s why one of our Point of Sale experts will be happy to design a training program that fits your unique business. Canadian Retail Solutions will customize a LightSpeed setup and training package just for you.

Contact us to find out more about LightSpeed’s support and upgrades package and our customized training options.

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