Our Business Coaches
Dan has spent 25 years in the retail and service industries. Specializing in marketing & business development, inventory planning, operations and customer driven sales management. He is an award winning business coach with a proven understanding of what it takes to be successful as an entrepreneur. Dan spent 16 years in senior management and ownership roles with multi-store, home fashion retailers before joining Canadian Retail Solutions in 2013. As our Director of Retail Planning he works with clients coast to coast in Canada and throughout the US representing hundreds of retail categories.
Kirsten’s wealth of knowledge encompasses all aspects of retail business. In Kirsten’s 20 years in the industry, she has overseen sales, merchandising, marketing, buying, operations and management. Kirsten has been involved in taking businesses from start-up to chain, including hiring, opening new stores, and crafting policy and procedure.When she first started at CRS 12 years ago, Kirsten assisted retailers in making the best Point Of Sale software choice for their businesses. Over the last couple years Kirsten has helped to propel clients towards success with the Winning@Retail program. Kirsten's experience in Retail gives her a distinct advantage in helping Retailers succeed.
Marc joins the CRS team with 15+ years in retail. He has worn every hat a retailer can wear and now puts his experience and expertise to work helping other retailers increase sales, improve cash flow and ultimately improve profitability. He often says with a grin that he’s “Proudly made every mistake you can possibly make in retail and business ownership. Thankfully, I’ve learned from every single one of them.” Marc began as a Canadian Retail Solutions client in 2012. He saw the science behind it work so well as a tool in his business, that it was soon apparent that he needed to learn how to help other retailers, whether large or small, turn their business around, become profitable, improve cash flow and more importantly help retailers sleep at night!
Janel (can’t believe she) has been in retail for 20 years! She has been operating her own boutique since 2010, so has a great understanding of all-things-retail. Janel sees the big picture, offers creative solutions to problems and is passionate about helping retailers succeed. In 2012, Janel became a RetailORBIT® user and asserts her business would not exist in the capacity it does without the comprehensive business coaching she has received. Janel brings two decades of practical experience in retail to her portfolio as a Retail Business Coach. Janel is thrilled to partner with Canadian Retail Solutions and RetailORBIT® so she can help YOU succeed the way she has!
Chris has worked in a number of Retail verticals in his career. Chris spent many years at IKEA where he learned the importance of technology in running a Retail operation. Chris took this understanding to technical school where he learned the technical skills that would prepare him for a career in Retail Technology. Chris has been working with hundreds of small to medium Retail customers at Canadian Retail Solutions for 11 years now. Chris has spent time in every area of the business. Chris has a focus on the long-term relationships with Retailers and discovering how to make technology improve their businesses. Chris has shown a passion for Retail ORBIT® and the advantage he has seen it provide independent retailers in navigating a challenging retail landscape.
My store has been a RetailORBIT® Client for over four years and I have personally experienced the value this program offers. Within the first twelve months of following the RetailORBIT® plan, my store’s gross revenue increased a modest 5%, but inventory carrying costs were cut in half. Once inventory levels were balanced, along came cash flow, higher turns and sleep! J Since that first year we’ve seen consistent, significant growth in revenue and I’ve become a smarter, more profitable Retailer thanks to RetailORBIT®.Working with RetailORBIT® and Canadian Retail Solutions is so much more than Inventory Management – it is comprehensive Retail Business Coaching. In addition to Inventory Management, my Retail Coaches at CRS have helped me work through challenges from lease negotiations, to motivating and remunerating staff, to coming up with creative promotions, to suggesting financing options for my business. It is my wholehearted belief that my business would not be around in the capacity it is (or perhaps at all!) had I not worked with CRS and RetailORBIT®.I encourage Retailers of every size to have CRS do an inventory analysis for you. It’s easy – CRS does all the work! Don’t be embarrassed about the condition of your books, having a small budget, or dwindling sales; CRS has seen it all and they are here to help, not judge. They will show you exactly what RetailORBIT® will do for you.My only regret about working with RetailORBIT® is that I didn’t start sooner!Learn More