Our Business Coaches

Meet our Certified Business Coaches. With more than a century of combined retail experience, we’ve seen just about everything that the retail industry can throw at business owners. We’re happy to use that knowledge, along with our Winning@Retail™ solution, to help your business grow and succeed in today’s competitive retail environment.
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Kirsten Hynds

Kirsten’s wealth of knowledge encompasses all aspects of retail business. In Kirsten’s 20 years in the industry, she has overseen sales, merchandising, marketing, buying, operations and management. Kirsten has been involved in taking businesses from start-up to chain, including hiring, opening new stores, and crafting policy and procedure.When she first started at CRS 12 years ago, Kirsten assisted retailers in making the best Point Of Sale software choice for their businesses. Over the last couple years Kirsten has helped to propel clients towards success with the Winning@Retail program. Kirsten's experience in Retail gives her a distinct advantage in helping Retailers succeed.

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Marc Beerling

Marc joins the CRS team with 15+ years in retail. He has worn every hat a retailer can wear and now puts his experience and expertise to work helping other retailers increase sales, improve cash flow and ultimately improve profitability. He often says with a grin that he’s “Proudly made every mistake you can possibly make in retail and business ownership. Thankfully, I’ve learned from every single one of them.” Marc began as a Canadian Retail Solutions client in 2012. He saw the science behind it work so well as a tool in his business, that it was soon apparent that he needed to learn how to help other retailers, whether large or small, turn their business around, become profitable, improve cash flow and more importantly help retailers sleep at night!

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Janel Dickin

Janel (can’t believe she) has been in retail for 20 years! She has been operating her own boutique since 2010, so has a great understanding of all-things-retail. Janel sees the big picture, offers creative solutions to problems and is passionate about helping retailers succeed. In 2012, Janel became a RetailORBIT® user and asserts her business would not exist in the capacity it does without the comprehensive business coaching she has received. Janel brings two decades of practical experience in retail to her portfolio as a Retail Business Coach. Janel is thrilled to partner with Canadian Retail Solutions and RetailORBIT® so she can help YOU succeed the way she has!

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Chris Olson

Chris has worked in a number of Retail verticals in his career. Chris spent many years at IKEA where he learned the importance of technology in running a Retail operation. Chris took this understanding to technical school where he learned the technical skills that would prepare him for a career in Retail Technology. Chris has been working with hundreds of small to medium Retail customers at Canadian Retail Solutions for 11 years now. Chris has spent time in every area of the business. Chris has a focus on the long-term relationships with Retailers and discovering how to make technology improve their businesses. Chris has shown a passion for Retail ORBIT® and the advantage he has seen it provide independent retailers in navigating a challenging retail landscape.

I have been using CRS for 2–3 years now and their products are very easy to use. Of all the people I have dealt with I find CRS to be the most painless to work with!”
- C4 Boardwear, Swift Current, SK Hear more from our customers
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Get started today. Learn more about what CRS can do for your business.

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