Upgrade Someone’s Happiness We are big believers in the Happiness Advantage here at CRS. I am also a big believer in a good cup of coffee. How do the two intersect? And what about when you feel grumpy or a couple blocks over from Happy Street? I partake in coffee It does elevate my happiness […]
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I am truly astounded by the lack of attention to the one and only truth in the Retail World…Demonstrating that the customer is your priority! Maybe I am old and a little crusty, but I believe in the power of a customer centric business. As a retailer, you need to be asking yourself everyday these […]
There’s a new Sheriff in town… CMROI When it comes to merchandise planning we have always used Inventory Turn and GMROI (gross margin return on investment) to measure our inventory performance. While both are very effective KPIs (Key Performance Indicators) they don’t always give us a true picture on how the CASH invested in that […]