Welcome to Canadian Retail Solutions

Say hello to our team

Since 1991 CRS has provided comprehensive Point of Sale retail software, Point of Sale support and training, EFT maintenance and support along with inventory management solutions empowering retailers in Canada and throughout North America.

At our core we believe in having real and relevant relationships, offering solution-based sales and services, maintaining a client-centered bottom line focus and providing credible and complete care. We exist to make Retailers BETTER!

From the latest Point of Sale software to Merchandise Intelligence with Open to Buy plans, and much more we have the retail solutions to make your Retail store(s) more successful. Let us help you find your cutting-edge Retail solution today.

 

Dan Holman

CEO, Director of Retail Planning

Dan has spent more than 25 years in the retail and service industries. Specializing in
marketing & business development, inventory planning, operations and customer
driven sales management. He is an award winning business coach with a proven
understanding of what it takes to be successful as an entrepreneur. Dan spent 16
years in senior management and ownership roles with multi-store retailers before
joining Canadian Retail Solutions as their CEO, Director of Retail Planning. Dan works
directly with clients coast to coast representing hundreds of retail categories. He is
the founder of The Wealthy Retailer™, a boutique consulting firm guiding independent retailers to growth, improved profitability and more cash.

dan@retailbycrs.com
780-449-0070 ext 206

Colin

Operations Manager

Meet the leader of Professional Services here at CRS… Colin is not only our most senior team member (you can tell by his hair) but also our go-to-guy for any technical guidance, R&D and data policing. He is born and bred to lead the technology needs in your retail business.

colin@retailbycrs.com
780-449-0070 ext 124

Candice

Controller

Candice not only looks after all money in and out, she reins in us over-spenders and keeps us fiscally responsible. Oh, she is also the first voice your hear when you call :)

if you need help with invoicing, accounts payable or any admin guidance, don't hesitate to reach out.

candice@retailbycrs.com
780-449-0070 ext 115

Mustafa

Technical Account Manager

When your system goes down Mustafa is one of a team of 6 technical support gurus that will get you and your store back online! P.S. this guy is a closet codemonkey (programmer) with mad skillz and has created his first computer program “Hello World”.

mustafa@retailbycrs.com
780-449-0070 ext 129

Marlene Holman

Administration

Marlene supports all things admin related. She is also our first impressions leader ensuring everyone who visits our head office in St Albert Alberta is greeted with a smile

marlene@retailbycrs.com
780-449-0070 ext 109

Daniel

Account Manager

When tasked with writing my bio, the first thing I did was google how to write a bio. I made it through half a paragraph before I got bored - that should tell you everything you need to know about me :) If that’s not enough here’s the rest; I come to work every day with the goal of helping one client and making another laugh, anything less is unacceptable and anything more is a bonus.

When not in the office I can usually be found at home with my wife Jessica, our son Sheldon & our two Labrador Retrievers, Lloyd Christmas & Maggie.

If you’d like to know anything else, please feel free to call me. I prefer to talk on the phone but will respond to your email immediately :)

daniel@retailbycrs.com
780-449-0070 ext 117

Adam

Technical Account Manager

With over a decade of tech support experience, Adam comes to us after spending the last few years doing hardware support for POS systems. Adam has a passion for taking things apart to see how they work, and this translates to a real tenacity for tracking down a problem. He is always happy and chipper and his jovial voice can be heard across the office (not intentionally).

adams@retailbycrs.com
780-449-0070 ext 113

Adam

Technical Support

Adam joined the CRS family in March of 2019. A self described “professional phone jockey” Adam worked for Shaw Communications and Dell Canada call centers before joining CRS.

support@retailbycrs.com
866-204-5511

Eduardo

Technical Account Manager

eduardo@retailbycrs.com
780-449-0070 ext 131
Percent Increase
87
Referrals
479
New Accounts
247
Subscribers
13

Are you ready?

Do you need help creating profit for your store?

We provide help with POS Software, Open to Buy Planning, Inventory Management, Retail Coaching/Consulting and more.

Canadian Retail Solutions has been a tremendous asset to our business. CRS has helped us get to the next level by reducing inventory levels, increasing sales and, most importantly, increasing profitability. They have become an integral part of our team.

RobynCloud Nine Pajamas

Our Blog

Retail News
September 24, 2020

Opportunities for your own version of shark tank, the subscription box for the big local haul and more

A local makers story - your own little shark tank in your store. It catches many of us. Is perfect the enemy of your progress? A great story out of…
Retail News
September 17, 2020

BOPIS more for your store, brand’s brick and mortar brand building, some indie truths and staffing for the holidays.

How are you and your store doing with BOPIS? - Buy Online, Pick Up in-Store. We discuss the benefits of additional purchases with this approach. We’re watching and discussing Major…
Retail News
September 10, 2020

Are you ready for the independent retailers opportunities in pop-ups, the joy and frustration of retail staycation products, why cash is king and the battle of the e-commerce buttons.

This week we dive into the ups and downs of retail staycation products, opportunities for independent retailers in pop-ups, the growth of cannabis stores (and lack thereof), a focus on…

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CRS Store

State of the Art Printers

Zebra ZD410 Label Printer

Retail Hardware

Star Receipt Printers

Software Packages

Retail Pro V9 Enhanced Reports Viewer

Support

Platinum Support Hours. Discounts are available when purchasing support hours in bundles of 5 or 10 hours. These remain on account until used and do not expire.