Support Plans

As an experienced Retail Operations Partner, we understand that no two retail businesses are exactly alike – so why should our support plans be any different? Our Heartland Support Plans are tailored to fit retail businesses based on what matters most to THEIR specific business needs! Our team of POS experts have the knowledge and expertise to serve our retailers with the HIGHEST of service standards, regardless of the support package they’re on!

24/7 Heartland Chat Support

Unlimited Remote Support
Monday-Friday 6AM – 6PM MST

P1 Response – 4 Hours

Heartland Credit Card / EFT Support

Heartland Retail Support Briefings

Hardware Installation & Diagnostics

Quarterly Support Analysis Report

Heartland Keystroke Training

Annual Systems Review

To help us serve you better,
DOWNLOAD TEAMVIEWER

This free program allows us remote access to your system so we can better support your software!

Contact Support

Regular Support Hours
Monday – Friday: 6:00 AM – 6:00 PM (MST)