Bob Negen founded the Mackinaw Kite Co., a small chain of specialty toy and kite stores, in 1981 when he was only 23 years old. He had just graduated from college, didn’t want to get a “real job” and loved flying kites.
It didn’t take long for him to realize that his passion for his product was not enough to make him profitable, and he then spent the next twenty years learning how to be a successful merchant. He made more mistakes than you can shake a stick at but managed to survive and earn the status of “battle tested retail veteran.”
In 1999 he and his wife Susan founded WhizBang! Training, and they continue to help independent retailers thrive in today’s super-competitive market.
“No matter what you sell the secret to success is to give your customers the kind of experience that makes your business memorable and parlaying that first experience into a highly profitable long-term relationship.” – Bob Negen
Bob and his wife Susan are recognized as leading retail experts, and are also the creators of the acclaimed Retail Mastery System, The Retail Sales Academy, and the Retail Success Summit. Bob is a well know retail keynote speaker and trainer, and has given over 1000 speeches in 50 different retail industries, including sewing and quilting.
To learn more about Whizbang! Visit: https://whizbangtraining.com
To register for the Whizbang! Retail Summit June 13th & 14th please call:
1-800-842-1660 and tell them you heard it from The Wealthy Retailer® podcast for your discounted rate of $497.00!!
The Wealthy Retailer is hosted by Dan Holman. Join him as they discuss all important topics in the retail industry. He chats with retail experts, retail owners and more. Sign up for the weekly newsletter! Every week we curate the Independent Retail news of the day to keep you better informed. You’ll also be able to stay up to date on current retail trends, technology and more. Sign up here: retailbycrs.com/newsletter
This podcast is brought to you by Canadian Retail Solutions. Since 1991 they have provided comprehensive Point of Sale retail software support and training along with inventory management solutions to empower retailers in Canada and throughout North America. If you are looking for new solutions in your retail environment or are getting ready to launch your new operation, be sure to check out canadianretailsolutions.com for more information.
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