Tag Archives: retail customer service

In our ultra fast-paced world of retail, the words “serving” and “helping” customers might seem like they’re used interchangeably, but there’s a profound difference between the two approaches. While helping customers is undoubtedly important, focusing on serving elevates the shopping experience to new heights. In this week’s blog, Dan explores the distinction between serving and helping customers and discusses the positive impacts of a store that prioritizes service above all else.