How You Can Avoid the Most Common Mistakes Made by Retailers

Chris Olson and Brett Luft Business, Tips and Tricks
  1. Start Your Research EARLY & Take Your Time
    Use the tools available to you: Google, other retailers, trade magazines, retail consultants, retail associations, etc.
  2. Gather Information on the POS Systems That You Are Interested In
    Go to the company websites, call them directly, request information packages, get a demo of the program from a qualified sales representative, ask for a trial version, talk to references, and learn about the company.
  3. Establish a Wants & Needs List
    What are the possible transaction types, customer functions, back office functions that you do on a daily basis? Create a spreadsheet with all these functions so you can easily check them off as you investigate each POS solution. Make sure to prioritize these functions.
  4. Prepare For Demos
    Prepare a list of standard questions to ask each sales representative and take your spreadsheet of requirements with you. Ask the sales representative to show you how the software would handle some of the specialty functions that are unique to your store.
  5. Narrow Down Your List of POS Vendors to Around 2–5, Then Further Investigate These Vendors
    Call their existing users, discuss their technical support structure, and ask about their installation and training methods. Evaluate the company and the developers of the point of sale program – are they financially stable? Who are their clients and how many of them are there?
  6. Make an Informed Decision
    Make a decision in a timely manner and PREPARE for your installation.

*You are now armed with the information you need to kick start your Point of Sale Solution search. Accept this challenge head on and it should prove to be an exiting journey with a very rewarding end.

If you would like to learn more, contact us today and one of our consultants will be happy to help you.

Post a comment

You must be logged in to post a comment.