Retailers have entered a new era of uncertainty as ongoing supply chain disruptions continue to reshape how products move from manufacturers to store shelves and customers’ doors. While the pandemic spotlighted vulnerabilities in global logistics, challenges such as labor shortages, transportation bottlenecks, and fluctuating consumer demand have persisted, creating ripple effects that touch every corner of the retail industry.
Author Archives: Alex Duellick
05
Feb
Feb
For many retail owners, the annual physical inventory count is one of those necessary tasks that often gets pushed to the bottom of the priority list until it’s unavoidable. It can feel overwhelming, disruptive to daily operations, and mentally exhausting—especially when you’re already balancing staffing, sales goals, and customer expectations. Yet despite the time and effort it requires, a physical inventory count plays a critical role in the health of your business. It provides a true snapshot of what you actually have on hand, highlights discrepancies that impact profitability, and ensures your inventory data is accurate heading into a new year. When planned and executed properly, your annual inventory count doesn’t have to be a dreaded obligation—it can become a powerful tool for smarter decision-making, tighter controls, and stronger long-term growth.
27
Jan
Jan
You invested in point of sale software to make your business run smoother, faster, and smarter. But here’s the honest truth: many merchants only use a fraction of what their POS is actually capable of.
That’s where a POS optimization meeting with our team comes in.
15
Jan
Jan
As artificial intelligence becomes more of a tool that we utilize on a day-to-day basis, demand for memory chips (DRAM and NAND) has soared to maintain AI data centers and infrastructure. As a result, major memory chip manufacturers have tightened their supply to prioritize these high-margin, high-bandwidth demands for AI applications over consumer and PC-grade modules, creating a global shortage on these products.
15
Jan
Jan
Retail continues to evolve at a rapid pace, and 2026 is shaping up to be a year where efficiency, experience, and adaptability matter more than ever. With rising customer expectations, tighter margins, and smarter technology at your fingertips, the most successful retailers will be the ones who focus on working smarter, not just harder.
10
Dec
Dec
The year is coming to a close and as every year passes, and as humans we tend to reflect on all of the different things that the year brought our way – the good, the bad and the ugly. For our team at CRS, reflecting on the year gives us an opportunity to find ways to better support our merchants so they can operate at their fullest potential!
18
Sep
Sep
Making the switch to a new point of sale (POS) system can feel overwhelming, especially if you’re moving from a system you’ve used for years—or worse, one that’s being discontinued. But while it’s not always easy, switching to a reliable POS like Heartland Retail is worth it in the end.
21
Aug
Aug
Making the switch to a new point of sale (POS) system can feel overwhelming, especially if you’re moving from a system you’ve used for years—or worse, one that’s being discontinued. But while it’s not always easy, switching to a reliable POS like Heartland Retail is worth it in the end.
21
Aug
Aug
A comprehensive guide on the journal entries created in QuickBooks Online when integrated with Heartland Retail Financial Events.
29
Jul
Jul
Making the switch to a new point of sale (POS) system can feel overwhelming, especially if you’re moving from a system you’ve used for years—or worse, one that’s being discontinued. But while it’s not always easy, switching to a reliable POS like Heartland Retail is worth it in the end.