Author Archives: Alex Duellick

Greeting Guests in Your Store vs. Meeting Guests: Understanding the Key Differences

In the world of retail, the way you meet and engage with your guests can have a profound impact on their overall experience. Understanding the differences between greeting guests in your store and meeting guests can help you tailor your approach to create a warm and inviting atmosphere. In this week’s blog, Dan delves into the distinctions between these two scenarios and explores how they can impact customer experience.

It’s Crunch Time: 6 Steps to Sales Success This Holiday Season and Beyond…

Is your team ready? Do they have the tools they need to win this holiday season? In this week’s blog Dan expands one of his favourite topics… The Wealthy Retailer’s Selling System is a comprehensive approach that ensures every guest in your store receives an equal and specified level of service. This system is designed to provide a consistent and high-quality experience, ultimately leading to higher sales and greater customer satisfaction.

You Are Here to SERVE, Not HELP!

In our ultra fast-paced world of retail, the words “serving” and “helping” customers might seem like they’re used interchangeably, but there’s a profound difference between the two approaches. While helping customers is undoubtedly important, focusing on serving elevates the shopping experience to new heights. In this week’s blog, Dan explores the distinction between serving and helping customers and discusses the positive impacts of a store that prioritizes service above all else.

Beyond Talent: 10 Essential Elements of Retail Success

In the dynamic world of retail, success isn’t solely dependent on innate talent. While talent can be a valuable asset, it’s often the less tangible qualities that set individuals and businesses apart. In this week’s blog, Dan shares 10 essential elements of retail success that require no special talent but will make a world of difference in a retailer’s journey to triumph.

Why Retailers NEED an Online Store

If you’re a retailer and don’t yet have an online store, we have 7 reasons why you NEED to get online in today’s retail industry!

The Simplicity of Shopify POS

My day as a marketer turned retailer – the story of how I learned Shopify POS in mere minutes with zero experience in retail…

Retail Pro Prism is SO Much More Than a Traditional POS System

Discover the reasons why more than 9,000 retailers world wide have chosen Retail Pro Prism as their brain behind their retail business.

POS Solutions – Comparing Apples to Oranges

New Year, New POS – A direct side-by-side comparison of the POS solutions we currently offer to better assist in your POS search!

5 Reasons Why You NEED a Retail Operations Partner in 2023

Many retailers made it through 2022 thanks to their Retail Operations Partner. Here are 5 reasons why you NEED an ROP in 2023!

The Different Types of Cyber Attacks We’re Facing in Our Digital World

There are dozens of different types of cyber attacks retailers may not even be aware of. Here’s 10 of the most common and what they do!