At Retail by CRS, we believe that the right partnerships help retailers achieve even greater success, which is why we’re proud to recommend West House Media as one of our trusted digital marketing partners. Based in Edmonton, Alberta, this husband-and-wife team brings something unique to the table: firsthand experience as retailers themselves. After spending more than a decade building and scaling their own e-commerce retail brand, they understand the realities of running a business and the challenges that come with trying to create marketing that truly delivers results. Rather than relying on a one-size-fits-all approach, West House Media takes the time to understand each retailer’s brand, customers, and goals to develop creative strategies that feel authentic and effective
Tag Archives: retail operations
Summer can be a mixed blessing for retailers. While some businesses experience an increase in traffic due to tourism, seasonal events, or outdoor activities, many retailers see customer visits become less predictable during the warmer months. Families head out on vacations, routines change, and shopping priorities often shift. As a result, sales can slow down compared to other times of the year.
For many retailers, a point of sale system is the operational backbone of the business. It manages transactions, tracks inventory, stores customer data, and provides reporting that should guide smarter decisions. Yet despite having powerful POS software in place, many retailers unknowingly lose sales every day due to avoidable mistakes in how their system is set up and used.
Are Your Staff Still Searching for Items at Checkout?
Every extra second spent searching for items at the POS adds friction for your team AND your customers. Over time, that friction turns into longer lines, slower service, and missed opportunities.
As the seasons shift and spring arrives, it naturally brings a sense of renewal—a time to refresh your space, refocus your priorities, and set the tone for the months ahead. For retail store owners, this seasonal transition is more than just an opportunity to tidy up the storefront or rotate seasonal displays. It’s a critical moment to step back and evaluate how your business is actually performing behind the scenes. What’s selling? What’s sitting? Where are you making money—and where are you quietly losing it?
Your Guide to Black Friday and Cyber Monday Retail Sales that WORK! Get the FREE pdf whitepaper to implement proven BFCM promotions in YOUR store!
You’re at a point where you think you’ve narrowed down the point of sale solution you want to use for your retail business. You’ve combed through the features and the price looks right for your budget…the hard part is almost over! BEFORE you commit and sign on the dotted line, there are 5 key areas you need to pay attention to in order to make sure it’s the right solution for your retail business.
Retail Pro is an investment for your retail business and ideally, we don’t want our investments to depreciate in value. When we make an investment, either personally or for our business, we go into it hoping that investment will only increase in value (or increase the value of our business).
No – that’s not an exaggeration. This IS mission critical! If you don’t have a data back-up strategy in place, then you and your retail business are at serious risk! One wrong move could cost you thousands of dollars in downtime and recovery costs…and recovery of the most important business data is likely impossible if you haven’t been actively backing it up.
For retailers, staying ahead in a competitive marketplace requires more than just offering great products; it demands insights into your sales performance. Sales reports are invaluable tools that provide essential data to optimize your retail operations. In this week’s blog, Dan shares three of the most important sales reports that every retailer must use to drive profitability and success.










