Author Archives: admin

Why some retailers shine with their POS software

We have been installing and supporting retail software for a long time now, and we have had the pleasure of working with many companies during our almost 30 years in business. During that time, we have seen companies thrive with their POS software while others barely use theirs. Here are 5 ways to excel with […]

7 Tips to Sales Success

7 Tips to Sales Success #1:  Building the “Buyer-Seller” Relationship.  You need to develop a better understanding of the buying process that customers actually follow – the real decisions they make, and when they are made. Then you need to match your sales process with the customer’s buying process.  When this is done, you begin […]

Are you over-invested?

Are you over invested? I was recently reminded of the concept of “Sunk Cost Bias” and how this state of mind is so relevant to how we sometimes function as retailers. Sunk Cost Bias is when our decisions are tainted by the emotional time, effort and in many cases money we have put into a […]

What is the best POS for you? Here are 10 Things to Consider…

10 Things to Consider when choosing your new POS System… Retailers have enough on their plate with customers, staff, general day to day store duties, dealing with suppliers, purchasing and receiving…the list goes on and on. It would be great if you could simplify some of these tasks so that you can spend more time […]

DON'T MAKE ME CHOOSE!

DON’T MAKE ME CHOOSE! Barry Schwartz has a wonderful TED talk titled “The paradox of choice”. One of the significant takeaways from this concept is that too much choice is not always a good thing! Have you heard any of these phrases before: “ I need to properly represent the line” “ Having these items […]

How do you become a WEALTHY Retailer™ – Start with HAPPINESS!

Happy is a choice not a result and a key attribute to becoming a WEALTHY Retailer™ The definition of Happy might be one of the most debated subjects in the history of mankind. Perhaps the challenge in finding a universally acceptable meaning is what makes Happy or Happiness so special. Whether you believe Happy is […]

The current is so strong, it cannot be denied

Trends evolve and become part of our customer’s expectation. Ignoring or fighting them is like swimming upstream against a current stronger than you. Soon exhaustions will set in from the energy you expended and you will succumb and drown. Businesses drown, in spite of good intentions, from misguided beliefs. Energy spent on embracing trends vs […]

Oakridge Mall to Oakridge Living City… are we seeing the birth of Retail Redefined?

I was recently in Vancouver with my wife to see Justin Timberlake, I know, don’t judge.  I may or may not have a little man crush here. While visiting different cities, I love to go shopping.  Not to shop so much as to explore and see what various cities, districts and malls are doing to […]