The Value of a Retail Operations Partner

Experts in retail tech to help the independent retailer with their day to day business

Top 3 Reasons Why Retailers NEED a Retail Operations Partner

The obvious question – what exactly is a “retail operations partner”? When googled, there’s no clear definition or role that explains what this means. 

The same could be said when we try to define Canadian Retail Solutions. We handle so many different avenues of retail technology, there really is no clear definition to who we are that embodies everything we do. How do you define a company that handles point-of-sale systems, data integrations, and training, as well as all of the necessary software specific to each retailers needs, who can also purchase, provision and warranty all of your retail hardware, in addition to supporting all of the above? And that’s not even everything… 

With no clear identifying term or definition in existence, we took matters into our own hands and created our own identifying term as your Retail Operations Partner – three simple, yet all encompassing words that summarize who Canadian Retail Solutions is. 

If you don’t already have a retail operations partner, we can’t stress enough how valuable one can be to your business growth. We can go on for pages upon pages on the reasons why an ROP is so valuable to a retailer, but we won’t do that to you. Instead, we’ll give you the top three and the rest you can find out for yourself! 

1. We Know Retail. 
We’ve been in the industry for more than 30 years, and we’ve partnered with the best-of-the-best in retail POS! You just have to tell us what you want your system to do and we’ll provide you with the right solution! The leg work on the research for which POS system would best fit your business is already done for you! 

In addition, our tech team is extremely familiar with all the different layers to retail tech below the surface level, and how they’re all compatible (or incompatible) with each other. We can guide you towards all of the software solutions you need to get your day-to-day business running seamlessly (even the ones you don’t even realize you need).  

Not only do we have leading edge POS partners, we’re also partnered with leaders of the industry across all kinds of fields, from eCommerce to digital marketing to Windows and Office licenses, making us your one-stop-shop for ALL your retail tech needs! 

2. Unparalleled Tech Support When YOU Need it!
Our tech support team is composed of REAL people, not robots, and pride themselves on response times and customer satisfaction. We believe in building relationships with our customers, so you can feel comfortable each and every time you call for support. 

Outside of our regular operational hours, our 24/7 emergency system down services give retailers peace of mind that no matter what day of the year, or what time it may be, if their system goes down, we have their back!

The Canadian Retail Solutions tech support team are also certified in the POS systems we sell, and go through extensive training to gain that certification and knowledge. You can feel confident that when you’re getting assistance from one of our support staff, you’re getting it from an expert in the product. 

3. We Take the Hassle Out of the “Nitty-Gritty” Details.
Software is one thing, but the hardware you’ll need for your retail business (and the system you’ve chosen for it) is a whole other ball game. Our team will select, provision and install (within the vicinity of our head office) any retail hardware you could possibly think of! Not only that, but we’ll take it a step further and even warranty and support it! Need a new touch screen monitor or tablet? How about a cash drawer or a label printer? We’ve got you covered. 

You can even rely on Canadian Retail Solutions as your retail operations partner for the daily consumable products you’ll need to continuously reorder on a regular basis, like printer labels or thermal wax ribbons! When we say we are your  one-stop-shop, we aren’t kidding! 


The BIGGEST reason why you need Canadian Retail Solutions as your retail operations partner is because we exist to make retailers better. OUR success comes from YOUR success, so we only have your best interest in mind.